Privacy Policy

1. Introduction

Welcome to the MSME Hub Uttarakhandportal (referred to as "we", "our", or "the Portal"). We are committed to protecting the privacy and personal data of our registered micro, small, and medium enterprise (MSME) sellers and directory visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which operates exclusively for businesses registered and operating within the 13 districts of Uttarakhand.

2. Information We Collect

To provide directory listing and verification features, we collect information categories including:

• Seller Registration Details: Enterprise name, owner name, business registration certificate (e.g., Udyam Registration, GSTIN), and district location.
• Contact Information: Business email address, telephone numbers, physical store address, and links to website/social pages.
• Verification Records: Supporting documents supplied during registration to prove business activity in Uttarakhand.
• Usage Information: Diagnostic log data, device properties, browser types, and cookie session tracking tokens.

3. How We Use Information

We process collect information to fulfill operational purposes:

• To display verified seller directory listings to public visitors.
• To perform manual verification checks on sellers to ensure authenticity.
• To communicate updates regarding directory status or user inquiries.
• To analyze usage trends to optimize local search capabilities.

4. Information Sharing & Visibility

As a public business directory:

• Public Directory Listings: Business details, categories, contact emails, phone numbers, and physical addresses are displayed publicly to facilitate direct customer contact.
• No Sale of Data: We do not sell or lease business lists or user data to third-party brokers.
• Legal Mandates: We may share documentation if required by law enforcement or local regulatory authorities in Uttarakhand.

5. Security & Storage

We store registered business documentation and diagnostic data securely in local cloud database servers. However, since the primary objective of the portal is to publicize business listings, we urge sellers to only provide public-facing telephone numbers and addresses.

6. Your Rights & Options

Sellers can manage listings by logging into their directory accounts:

• You can edit or update contact numbers and business descriptions.
• You can request the deletion of your directory listing by contacting support.
• You can opt-out of optional preference cookie tracking.

7. Changes to Policy

We reserve the right to modify this Privacy Policy as local compliance laws evolve. Any changes will be publicized on this page with an updated "Last Updated" date.